1. What products and services does Bannershop offer?
Established in 2006, Bannershop is a professional printing and banner company based in Hong Kong, providing one-stop promotional product production services for businesses and individuals. Its core advantage is having its own production facility in Hong Kong, ensuring quality control and fast delivery.
| Products / Services |
Main Product / Service Categories |
| Banner Products |
Banners, roll-up banners, foamboards, posters, stickers (window stickers, wall stickers, floor stickers), advertising flags, lightbox printing, vehicle advertising wraps, etc. |
| Offset Printing |
Business cards, flyers, label stickers, envelopes, Gift vouchers, greeting cards, gift boxes, etc. |
| Design & Finishing Services |
Professional design services (layout design, stock image purchase), mounting and installation services (exhibition booth packages, advertising sign production, banner installation), processing of customer supplied materials. |
| Eco-Friendly Series (BGreen™) |
BGreen™ stickers, BGreen™ YUPO posters, BGreen™ honeycomb boards, BGreen™ fabrics and other recyclable or more environmentally friendly material options. |
| Home & Decor |
Canvas prints, signature boards, wallpaper printing, Matrix Frame partitions, etc., for home or office decoration. |
2. What is the "Installation Service"? What is it typically used for?
This service is widely used in commercial advertising. Examples include mounting stickers on mall columns, escalator glass, or shop windows for promotion; applying branded advertisements to vehicles like private cars, lorry, and coaches for mobile advertising to enhance visibility and brand image; using advertisement hoardings on the exterior walls or interiors of shops under renovation to quickly create an atmosphere, with easy replacement; mounting banners on building exteriors, curtain walls, or tunnels as ultra-large-scale outdoor advertisements to capture public attention; and providing mounting for stage backdrops and exhibition booths to create visually impactful background panels and booth designs.
3. How long does delivery take after placing an order? Is there an express service?
We offer a standard "Order Today, Deliver Tomorrow" express service (for specific areas, provided the order is confirmed before the daily cutoff time). Additionally, we provide an expedited service and can even arrange same day dispatch (subject to an additional charge) to meet your urgent needs. For specific timeframes and fees, please contact our customer service team. If you have any other questions, feel free to reach out to our customer service via phone or WhatsApp anytime!
4. Does the free delivery service include deliver to upstairs or a specified location?
Our free shipping service generally refers to point-to-point delivery. If the delivery location requires carrying items upstairs or accessing a specific indoor area, additional charges may apply. Please provide the detailed delivery address and environmental information when placing your order, and we will inform you of the relevant arrangements and any potential costs in advance. Feel free to contact our customer service team via phone or WhatsApp anytime!
5. How is the shipping fee calculated? Is there free shipping?
Shipping fees are calculated based on the delivery area and the dimensions of the goods. The good news is that for orders totaling HK$1,500 or more (after discounts), we offer free shipping to specific areas in Hong Kong (excluding outlying islands, remote areas, and special delivery arrangements). For orders below this amount, we will provide a quotation based on the specific situation.
6. Do you offer an "Express Order" service? What is the fastest possible turnaround time?
Yes, we do! We fully understand the need for urgent orders in the market. We provide a Same-Day Express service (subject to order complexity and the order cutoff time). For some standard products, it is indeed possible to complete them within a few hours. Please call our customer service directly, and we will provide you with the fastest possible solution.
7. What if I have no design concept at all? Can you help?
Absolutely! We offer professional design consultation. You only need to provide your brand elements (such as your logo, text content, and desired style), and our design team will create a preliminary design proposal. If a detailed, complete design is needed, we also provide a paid professional design service to ensure your promotional materials are both attractive and effective.
8. If I don't have an artwork, can you provide design services?
Of course! We offer professional design services. You just need to provide your logo, text content, image materials, and ideas, and our designers will create a professional draft for you. This is a paid service, and the cost depends on the complexity of the design. Please feel free to inquire in advance for more details.